Privacy Policy

Last Updated: October 2023

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or communicate with us. This includes your name, email address, delivery address, dietary preferences, and payment information. We also automatically collect certain technical data when you use our platform, such as your IP address, browser type, and device information.

2. How We Use Info

We use the information we collect to operate our marketplace, process your transactions, communicate with you about your orders, provide customer support, and improve our services. We may also use your information to send you marketing communications, provided you have not opted out of receiving them.

3. Info Sharing

We share necessary information (such as your name, delivery address, and dietary restrictions) with Meal Prep Providers to fulfill your orders. We also share data with trusted third-party service providers who assist us in operating our platform, such as payment processors. We do not sell your personal information to third parties.

4. Cookies

Fondoo uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can configure your browser to reject cookies, but this may limit your ability to use certain features of the platform.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute data security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You may also have the right to object to certain processing activities. To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on this page.

9. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@fondoo.co.